Contact Us

Dash publishes this U.S. policy for customers shopping for DASH kitchen products at bydrshm.shop.

For clear guidance when shopping at bydrshm.shop, for clear customer guidance, for clarity, our customer care team can assist with products, orders, shipping, returns, exchanges, payments, and privacy requests.

Customer Service Hours

Under the service standards published at bydrshm.shop, for clear customer guidance, as part of our service approach, monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Messages received outside these hours are reviewed on the next business day.

Faster Support

Under the customer commitments stated at bydrshm.shop, for clear customer guidance, for transparency, include your order number and a clear description of the request. For damage, defects, incorrect items, or missing items, attach relevant photographs when possible.

Contact Details

For clear customer guidance, for day-to-day ordering, email: Support@bydrshm.shop
Phone: (575) 370-6315
Physical address: 14 Wood St, Lewiston, Maine, 04240, US